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(More customer reviews)What a piece of junk!
A few months after purchasing my HP Probook, it began making an incessant beeping noise, that would begin shortly after starting up and continue until it was powered down. I returned it to the service provider wehre they ran a suite of tests to check everything from overheating to hard drive/motherboard issues. Finally I was told to call HP Customer service for Latin American/Caribbean users. I wont go into too much details about what a pain that was - from difficulties getting through, to being routed to the "right" division, to the language barrier with the Customer Service Reps. Finally, after several calls, it was decided that the issue was the keyboard (If you think this is unlikely, so did I,) Needless to say the keyboard was replaced, but the problem continued. I had to start the entire process all over again- this time they said it was the battery. Weeks later, I finally got the battery, but it was the wrong battery for my laptop model. Finally,on the third try, I got the right battery. By this time, its been two months since I first reported the problem The beeping issue stopped for two months, then started up again. Then the "new" battery died five months after being replaced.
Now, of course the laptop is no longer under warranty and HP informs me that they already "fixed the problem" and closed the case.
I have definitely learned my lesson, I will never buy another HP laptop again. I have had a Lenovo laptop which has given me no problems at all in over three years. So from now on Lenovo or Mac are the choices for me.
Click Here to see more reviews about: HP ProBook 4510s Notebook PC Core 2 Duo 2.26GHz 15.6 320/4GB - Model FN071UT
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