Average Reviews:
(More customer reviews)I received this unlocked phone from MobileCityOnline.com (via Amazon) in the last week or two. I've spent hours of time with tech support with Motorola trying to work out the kinks. Let's start by saying it's a very cool smartphone with tons of features. BUT - the caveat is that many would have only worked if I'd lived overseas.
First, the charger that came in the package is non-compatible with U.S. outlets, and so I purchased (at very low cost) another charger to get the phone working.
Then, although my manual was in English, the phone itself (menus, etc) were all in Chinese, presumably because it came from Hong Kong and was geared toward that area. Hence the first call to tech support.
After working through converting the language to English (I'd needed help navigating the menu's since they were all Chinese), I tried to do simple things like buy new ringtones and wallpaper.
Come to find out, no dice. These are not able to be downloaded in Atlanta (or U.S. period, apparently). Motorola tech support reported that they could not help as the phone model is not supported in the U.S. I am also unable to access the web.
I've spent too many hours with tech support in the short time I've owned this phone, and so I need to return it. I have never have needed to contact tech support for help with any other phone, and have never needed to return one.
Please be careful before you spend 259.00 on this model if you live in the U.S.
So, here I am today, spending more time (on a beautiful Saturday afternoon) making YET another call; this time to MobileCityOnline.com to return the phone.
Click Here to see more reviews about: Motorola A1200 Unlocked Cell Phone with 2 Mp Camera, Mp3/video Player, Microsd Slot--international Version with No Warranty (Ming Black)
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